Refund Policy

We want you to love your TidyTails purchase.

If you’re not completely satisfied, you may request a return within 30 days of receiving your order.

Items must be unused, in their original condition and returned in their original packaging. Once your return is approved and received, a refund will be issued to your original payment method.

Shipping costs are non-refundable unless the item is faulty or incorrect.

For full details on delivery times and returns, visit our Shipping & Returns page.

If you have any questions, email support@tidytailsworld.com.